GameStop won't add anything to cart...help?

I’ve purchased hundreds of online gift cards before, but wow, GameStop is really making it difficult for me. I’m glad I have a week to figure this out. If anyone has purchased a digital gift card from GameStop using your browser, did it go through? I can’t even get it added to the cart to do the purchase. I created an account, verified the email, and have done all but removed cookies/cache. Any good tips?

Its been a few years since i ordered anything from GameStop but even then it wasn’t a digital digital gift card i ordered.

But i did just now test to see if i could add a Gamestop gift card to the cart and it did seem to work.

On Sep 16, 2026, Excalibur said:

Its been a few years since i ordered anything from GameStop but not a digital gift card.

But i did just now test to see if i could add a Gamestop gift card to the cart and it did seem to work.

Tell me please, before you did add to cart, which browser did you use and did it have a field for your email address?

Yes, there was a field for email, I entered a test email address as i wasnt logged in, but i’m on my tablet right now, firefox browser. It did add to cart though.

On Sep 16, 2026, Excalibur said:

Yes, there was a field for email, I entered a test email address as i wasnt logged in, but i’m on my tablet right now, firefox browser.

Thank you! That’s very helpful. I can’t remember if I even downloaded that browser on my new laptop, but it’s worth doing now. Thank you so much for helping me!

On Sep 16, 2026, Kathy said:

Thank you! That’s very helpful. I can’t remember if I even downloaded that browser on my new laptop, but it’s worth doing now. Thank you so much for helping me!

Glad i was able to help. 🙂

They stole $170 from me, I bought 2 digital gift cards, their site crashed at just the right moment, never got a confirmation, never got the codes, but they took my money, and the bank won’t refund it because they said there was no fraud.

Gamestop blows. Stop giving them business.