Home Service Support SSO gets put as guest

SSO gets put as guest

Gizmo's Avatar
Gizmo · in Support 7 replies 255 views
#1

So @Kathy joined my new forum through SSO and got put into the guest group.

How do I fix this permanently?

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#2

Did you change anything special to the member groups?

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#3

On Sep 18, 2026, Cedric said:

Did you change anything special to the member groups?

Nope

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#4

It did it to another member too.

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#5

I’ll look into this.

😍 1
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#6

Did you by any chance delete the member group and then added one? Your guests were set as Default:

Members need to be default in order to have the SSO work correctly.


I have set your default user group back to members, and thus SSO will work again.



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#7

Not intentionally as I know that would be rather stupid to do. 🤣

Thanks for fixing it.

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#8

It reverted back to making the default member group the guest group again and I didn't do anything to cause it but I have put it back to members.

Spark Promotion – Promote your forum, discover new communities, and grow your online presence.
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